We built Binary IT Solutions because small businesses deserve the same calibre of technology support as the enterprise, without the enterprise price tag or the enterprise attitude.
Est. 2017Vancouver, BCJon SchmokFounder & CEOJon Schmok spent years watching small and medium businesses get shortchanged by the IT industry. Enterprise firms turned them away. Budget vendors delivered budget results. The gap between what small businesses needed and what they could actually get was enormous, so Jon decided to close it.
He founded Binary IT Solutions in 2017 with a simple mandate: give every client, regardless of size, the proactive, attentive, technically excellent IT partnership that enterprise companies take for granted. No ticket queues. No call centres. No cookie-cutter solutions.
Today, BITS looks after 100+ businesses across North America, from managed IT and cybersecurity to web development, SEO and VOIP. One partner. Everything technology.
"Small businesses are the backbone of every community we work in. They deserve IT support that actually has their back, and that's exactly what we built."
Here is the difference between a typical IT provider and working with us, side by side.
One partner. Everything technology. See what that feels like for your business.
Get a Free ConsultationThese aren't marketing words. They're the standards we hold ourselves to on every call, every project and every client relationship.
We tell you what you need, not what maximizes our invoice. No upsells you didn't ask for and no contracts designed to trap you. We earn trust by deserving it.
We monitor, maintain and prevent. Most problems are caught and resolved before they ever reach your workday.
You're not a ticket number. We know your name, your business and your goals. When you succeed, we succeed, and that's how we measure ourselves.
Technology is complex; working with us shouldn't be. We turn jargon into clarity, complexity into simple choices, and tech talk into business outcomes.
Hover or tap a year to see how BITS grew.
Jon starts his IT career as a Remote System Administrator for a medical imaging company, the beginning of his Medical IT journey.
Binary IT Solutions is founded in Vancouver, BC to be the technology partner small businesses deserve.
BITS begins serving Winnipeg, Manitoba, bringing the Vancouver playbook to a new market.
Web development and SEO launch, completing the one-partner-for-everything vision.
BITS starts serving Los Angeles, its first market in the United States.
More than 100 businesses across North America trust BITS with their technology. And growing.
No call centre and no sales script. Book a free consultation and meet the team behind your technology.
Real humans who genuinely care about your business. Hover or tap a card to meet each of us.
The driving force behind BITS. Jon brings more than two decades of IT experience and a belief that every business deserves a technology partner who genuinely has their back.
The first voice you hear and the one making sure every client relationship stays strong. Elsa keeps communication flowing so nothing falls through the cracks.
Charisa knows how search engines think, and uses it to get BITS clients found. From keyword strategy to technical audits, she drives organic growth that compounds.
The architect behind our clients' websites. Ketut builds fast, clean, conversion-focused sites that look great and perform even better.
Diana turns complex technical ideas into clear, compelling copy, so our clients' websites connect with real people and convert them.
The steady hand in the engine room. Sean monitors, troubleshoots and maintains the systems that keep our clients running smoothly.
The best measure of our work is the businesses we've helped protect, run and grow.
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No pressure, no jargon and no drawn-out sales process. Here's what happens after you reach out.
A no-pressure conversation about your business, your technology and what's not working.
We review your systems, security and backups, and show you where the gaps are.
A written proposal with options, flat pricing and zero jargon.
We take over smoothly, document everything and switch on monitoring.
Regular check-ins and a team that knows your business.
The short answers people ask us before they reach out.
Still have a question? Contact usBinary IT Solutions (BITS) was founded in 2017 by Jon Schmok in Vancouver, British Columbia. Jon started BITS to give small and medium businesses the kind of proactive, personal IT support that is usually reserved for large enterprises.
Binary IT Solutions is a U.S.-based company that also serves clients in Canada. We support businesses in Vancouver, Winnipeg and the Los Angeles area, and deliver most services, including web development, SEO, VOIP and business email, remotely across North America. On-site IT support is available in Winnipeg.
We are a full-service technology partner for small and medium businesses: managed IT services and support, cybersecurity, business continuity and backup, web development, SEO, VOIP phone systems, business email and web hosting, all under one roof.
Our sweet spot is small and medium businesses, from teams of a few people to a few hundred. Our plans scale as you grow, so you're never paying for enterprise tools you don't need.
You get one accountable partner instead of a pile of vendors, flat and predictable pricing, proactive 24/7 monitoring, and real people who know your business and explain things in plain English.
Yes. When you call, you reach our team, not a call centre or a chatbot. We get to know your systems and your people, so support is faster and more personal.
Book a free consultation. We'll learn about your business, review your current setup and recommend a clear plan, with no pressure and no jargon.