Patient data protection, reliable imaging and software, and websites that fill the schedule: one partner for everything your practice runs on.
Hover a challenge to see what it costs a practice, and how we handle it.
Patient records are some of the most sensitive data there is. One stolen password or one careless click can put them in the wrong hands.
Endpoint protection on every computer, encrypted email, multi-factor authentication and monitoring that watches for trouble every day.
Practice management software, imaging tools and billing all have to talk to each other, and an update at the wrong moment can stop the front desk cold.
We support the platforms you already use, keep them patched and backed up, and handle vendor calls so your team does not have to.
When the system is down the schedule stalls, patients wait and cancellations follow. Every lost hour is lost production.
Monitoring catches most problems before the first patient arrives, and when something does break you get a fast, human response.
Digital X-ray and 3D imaging need specific hardware, storage and network settings. A weak link means slow images or lost files.
We configure and maintain the network, storage and backups behind your imaging so images load fast and are never lost.
A new patient who reaches voicemail often calls the next practice on the list.
Modern business phones with call queues, voicemail-to-email and after-hours routing mean new patients reach a person or a clear next step.
Pick what you need today. Everything works together, and everything comes from one team.
Monitoring, support, patching and security for every workstation, operatory PC and server in the practice.
Encrypted backups of practice data and images with tested recovery, so a failed drive or ransomware is an inconvenience, not a crisis.
Cloud phones with call queues, auto-attendant and voicemail-to-email. Never miss a new patient again.
Fast, mobile-first sites with online booking, team profiles and the trust signals patients look for.
Show up for "dentist near me" with a tuned Google Business Profile, local citations, reviews and fresh content.
Microsoft 365 at your own domain, set up with encryption and multi-factor authentication.
How the pieces work together to bring in and keep patients.
New patients search "dentist near me" and book the first practice they find. If that is not you, they never hear about you.
Local SEO and a strong Google profile put your practice in front of them.
A slow website or a hard-to-find phone number sends patients straight to the next practice.
A fast, mobile-friendly website with online booking lets them request an appointment in a minute.
Calls at lunch or after hours go to voicemail, and new patients rarely leave a message.
Modern phones with call queues and after-hours routing make sure calls are answered or clearly handled.
One ransomware attack can lock patient records and halt the whole schedule.
Monitoring, endpoint protection and tested backups keep systems running and records protected.
Dental IT specialistsTechnology built around patient careWhether your practice runs on a long-standing system or a newer cloud platform, we support it, keep it current and connect it to the rest of your environment.
Book a free consultation. We will look at your setup, find the gaps, and show you what a calmer, safer, busier practice looks like.
Ransomware can lock your patient records, schedule and imaging in minutes. Appointments get cancelled, regulators and patients may have to be told, and trust takes years to rebuild.
Records, scheduling and imaging can be encrypted, so the clinic cannot safely treat patients. Recovery can take days or weeks.
Privacy laws such as PIPEDA, BC PIPA and HIPAA can require you to notify regulators and affected patients after a serious breach.
Forensic investigations, patient notification, credit monitoring, lost production and possible legal action, on top of any fines.
Patients trust you with their health and their data. A breach can drive them away for good.
“Did you take appropriate measures to secure patient data?”
No provider can promise you will never be attacked, and we do not certify compliance. But proactive, managed security is how you show you took real steps to protect your patients.
Security that is included with every managed plan, because the cost of going without is severe.
Endpoint detection and response watches every computer for suspicious behaviour and stops threats like ransomware before they spread.
IncludedSecurity specialists monitor your environment and respond to threats for you, so an attack at 3 a.m. gets handled, not discovered on Monday.
IncludedCatches phishing, malicious links and dangerous attachments before they reach your team, which is how most ransomware gets in.
IncludedBusiness continuity means tested backups of your practice data, images and Microsoft 365, so ransomware, a failed drive or a disaster does not end your practice. We restore, and you carry on.
Real clients, real outcomes.
Average rating from [XX] Google reviews
[Link to Google Business Profile][Two sentences on the problem this dental practice had, what BITS did, and the outcome.]
[Client testimonial: two or three sentences from a dental practice owner about a specific problem BITS solved.]
Patient data protection, reliable imaging and software, and websites that fill the schedule: one partner for everything your practice runs on.
Book a Free ConsultationNo forced platform switches. We build support around the systems your team already knows.
IT, phones, website and SEO from one team and one invoice, so nothing falls between vendors.
Dental clients get priority response, because a down system during patient hours costs real money.
Straight answers for your industry.
Still have a question? Contact usCompliance is a legal responsibility that sits with your practice and your advisors, and we do not certify it. What we do is put in place the practical protections privacy rules point to: endpoint protection on every computer, 24/7 monitoring, encrypted email, multi-factor authentication and tested backups, managed proactively so you can show you took real steps to protect patient data.
Absolutely. We work with whatever practice management software you already use, including Dentrix, Eaglesoft, Open Dental and Curve Dental. We don't require you to change platforms; we build our support around your workflow.
Our monitoring catches most issues before they cause downtime. If something does go wrong during the day, dental clients get priority response and remote access to resolve it quickly, so appointments keep moving.
With managed security, threats are usually stopped early by endpoint protection and monitored around the clock. If the worst does happen, tested backups mean we can restore your data and get the practice running again, instead of rebuilding from paper records.
Yes. We build mobile-first dental websites with online booking integration, and local SEO built in from day one to help you attract new patients in your area.
Yes. Our local SEO service covers your Google Business Profile, local citations, review strategy and content, so your practice shows up when people nearby search for a dentist.