Always-On Monitoring
We watch your computers around the clock. If something goes wrong, we know about it immediately.
Trusted Technology Partners
Proactive monitoring, expert support, and enterprise-grade security - all wrapped in a predictable monthly plan. We handle the technology. You run the business.
If any of these hit close to home, you're in the right place. Hover over one to see how BITS changes the story.
We run your technology for you: monitoring, maintenance, security and support, for one predictable monthly price. No hiring, no benefits, no training. Enterprise-level coverage, SMB price.
Enterprise-grade coverage, real humans, and one predictable monthly rate.
Get a Free ConsultationWe watch your systems around the clock and resolve most issues before they ever surface - so your day never gets interrupted.
One predictable monthly price for your plan, with no surprise invoices for everyday support.
No ticket queues, no offshore call centers. When you call, someone picks up - and they actually know your setup.
Every BITS plan starts with a serious protection stack. Hover over a card to see what's inside.
We watch your computers around the clock. If something goes wrong, we know about it immediately.
Advanced antivirus and threat detection on every device - from everyday viruses to sophisticated attacks.
Updates are reviewed and tested before they reach your computers, so a bad patch never causes surprise downtime.
Remote support from technicians who know your business. Unlimited during business hours on Professional and Premier.
Microsoft 365 and Google Workspace data needs its own backup. We protect it against accidental deletion, ransomware and data loss.
Regular plain-English reporting, plus a bi-annual IT review to plan ahead.
Every plan includes our core protection stack. Step up for unlimited support, backup, hands-on server and network care, and a dedicated technician. Tell us about your team and we'll build a quote around it.
A rock-solid IT foundation for smaller teams that need protection, monitoring and a helping hand.
Get a Custom QuoteUnlimited support, backup and hands-on server and network care - the complete package for growing businesses.
Get a Custom QuoteWhite-glove coverage with a dedicated technician and priority support for teams that cannot afford downtime.
Get a Custom QuoteTell us about your team and your setup. We'll recommend the right level - honestly, even when it's the smaller one.
From your first call to fully managed IT - we make the transition smooth, fast, and painless.
We learn about your business, your team, your current setup and your pain points. No obligations, no pressure.
We design a Managed IT plan tailored to your needs and budget, and walk you through exactly what you're getting.
We set up monitoring, security tools, backup and support systems, with minimal disruption to your workday.
Proactive management from day one. Regular check-ins, ongoing reporting and a team that's always a call away.
Straight answers on contracts, support and what is included.
Still have a question? Contact usWe don't believe in locking clients in. Our agreements are straightforward with reasonable notice periods - because we'd rather keep you by doing great work than by contract obligation. Most clients have been with us for years.
All three include our core protection stack: monitoring, tested patching, enterprise antivirus, regular reporting and bi-annual IT reviews. Professional adds unlimited remote support, cloud backup and hands-on server and network care. Premier adds a dedicated technician, priority support and, in the Winnipeg area, proactive on-site visits.
Our monitoring runs around the clock, so most issues are caught early. For critical after-hours emergencies - a system down, a security breach, a total outage - we offer emergency remote support, plus on-site support in Winnipeg. Professional and Premier plans include an hour of emergency remote support, and Premier adds emergency on-site support in the Winnipeg area. We'll walk through the details during onboarding.
Yes - we fully support Windows and macOS environments, including mixed setups. Whether your team is all-Mac, all-Windows, or a blend of both, we've got the expertise to manage it seamlessly.
It means exactly what it says - during business hours (Monday to Friday, 8am to 6pm), your team can reach us as often as needed without per-incident charges. Professional and Premier plans include unlimited remote support. Essentials includes a set allotment of support hours, with additional hours available.
We back up your Microsoft 365 data (including email, OneDrive and Teams) and your Google Workspace data, so you are protected against accidental deletion, ransomware and data loss. Backup is included with Professional and Premier plans, and available as an add-on with Essentials. If you use other cloud platforms, ask us what we can do.
On-site support is currently available in the Winnipeg, MB area, and Premier includes on-site support hours plus scheduled proactive visits there. Everywhere else we support you remotely, which resolves most issues within minutes. We'll confirm what is available for your location during your consultation.
Absolutely. We can take over fully or work alongside your existing resources. Many clients transition gradually - starting with monitoring and security, then expanding. We'll design a plan that fits your situation.