Computers, email, files, phones and security for small and medium offices, handled by one friendly team so your staff can just get on with their work.
Hover a challenge to see what it costs an office, and how we handle it.
IT lands on whoever is most comfortable with computers, and that person has a real job to do. Problems pile up, nothing is written down and everyone loses time.
We become your IT department: responsive support your staff can call on, plus monitoring and maintenance in the background, with everything documented.
Slow laptops, dropped Wi-Fi and printers that will not print quietly cost every person in the office time every week.
We monitor and update your devices and network before problems show up, and we advise on replacing kit at the right time.
One convincing email is all it takes. A single click can lock your files or send money to a scammer.
Email filtering, endpoint protection, multi-factor authentication and staff awareness, set up and watched for you.
Documents scattered across laptops, inboxes and USB sticks are hard to find, hard to share safely and easy to lose.
We set up Microsoft 365 properly, with shared files in one place, sensible permissions and easy onboarding and offboarding of staff.
A failed drive, a spilled coffee or a deleted folder can wipe out years of work, and most backups have never been tested.
Backups for your computers and Microsoft 365, with recovery we actually test, so you know it works before you need it.
Pick what you need today. It all works together, and it all comes from one team.
Monitoring, support, updates and security for every computer, so problems get fixed fast and rarely happen.
Email, Teams and the Office apps at your own domain, set up properly and managed by us if you prefer.
Backups that are tested, so a failed drive or ransomware is an inconvenience, not a disaster.
Cloud phones that work in the office, at home and on mobile, with a proper auto-attendant.
A clear, professional website that tells people what you do and makes it easy to get in touch.
Be easy to find when people nearby search for what you do.
What it looks like when someone else handles the technology.
Day one is wasted waiting for a laptop, logins and email that are not ready.
Their laptop, email and files are ready on day one, set up the same way every time.
One convincing email is all it takes to lock your files or send money to a scammer.
Email security stops most bad messages before they reach an inbox, and 24/7 monitoring watches for the rest.
Staff lose half a day waiting on a ticket, or interrupt the one person who knows computers.
One click on the BITS icon for a self-serve fix, or one call to a real person. Sorted fast.
Years of files are gone, and nobody ever tested the backup.
We restore from a tested backup, and your office carries on like it never happened.
Your IT departmentWithout hiring oneYou should not have to think about IT. We set it up properly, look after it, and are one phone call away when something needs a human.
Every managed computer gets the BITS icon in the system tray. Click it for quick self-serve tools and fixes: no ticket, no waiting, no hold music. Most everyday hiccups are sorted in seconds, and when it needs a human, we are one click away.
Security that is included with every managed plan, not sold as an extra.
Ransomware locks your files and demands payment, and paying does not guarantee you get them back. The best defence is stopping it early and having a backup it cannot touch. Here is how we do both.
Endpoint detection and response watches every computer for suspicious behaviour and stops threats like ransomware before they spread.
IncludedSecurity specialists monitor your environment and respond to threats for you, so an attack at 3 a.m. gets handled, not discovered on Monday.
IncludedCatches phishing, malicious links and dangerous attachments before they reach your staff, which is how most ransomware gets in.
IncludedBusiness continuity means tested backups of your computers and Microsoft 365, so ransomware, a failed drive or a disaster does not end your business. We restore, and you carry on.
Need new laptops, desktops, networking or phones? We handle the whole lifecycle, so nobody in your office has to.
We recommend the right business-grade hardware for your team and budget, and order it for you.
We set it up, secure it and deliver it ready to use. Everything is tracked, so you always know what you own.
Updates, monitoring and repairs keep it healthy, and we plan replacements before old kit slows your team down.
It's your equipment, set up and ready to go, so your team just gets to work.
Book a free consultation. We will look at how your office works today, find the gaps, and show you what a calmer setup looks like.
[Client testimonial: two or three sentences from a office client about what changed once BITS took over their IT.]
Computers, email, files, phones and security for small and medium offices, handled by one friendly team so your staff can just get on with their work.
Book a Free ConsultationIT, email, backup, phones and website from one accountable team and one invoice.
Clear answers and honest advice, without jargon or upsells.
Monitoring runs around the clock, so most issues are solved quietly in the background.
Straight answers for your industry.
Still have a question? Contact usResponsive support for your staff, monitoring and updates for every computer, security protection, Microsoft 365 support and regular check-ins. Backup, phones and websites can be added so everything comes from one team.
Yes. We can take over completely or support your existing person or team, for example by covering monitoring, security and after-hours issues while they focus on projects.
Yes. We support Windows and macOS, including mixed offices.
On-site support is currently available in the Winnipeg, MB area. Everywhere else we support you remotely, which resolves most issues within minutes. We will confirm what is available for your location during your consultation.
Yes. We can set up and fully manage Microsoft 365 for you, including email, Teams, file sharing, security and backup, at Microsoft list prices with no markup.
Book a free consultation. We will review your current setup, tell you honestly what needs attention, and recommend a clear plan.