Business Continuity & Protection

One Disaster Could Cost
You Everything

Ransomware, hardware failure, and human error don't send warnings. BITS builds layered backup and disaster recovery that gets you back online fast - no matter what hits you.

Protect My Business See Our Solutions

The Numbers Don't Lie

Data Loss Is a Business Killer

These aren't worst-case scenarios. They're averages. Is your business prepared?

60%

of SMBs Close

within 6 months of a major data loss event

$9K

Per Minute

average cost of IT downtime for businesses

88%

Human Error

of data breaches are caused by employee mistakes

14s

Ransomware Rate

a new ransomware attack occurs globally every 14 seconds

What Can Go Wrong

Four Ways Businesses Lose Everything

Any one of these can bring your business to a complete halt. Most businesses experience at least one in their lifetime. Are you protected against all four?

Ransomware & Cyberattacks

Ransomware encrypts your files and demands payment for the key. Even if you pay, there's no guarantee you'll get your data back. The average ransom payment alone exceeds $200,000 - and that's before recovery costs.

Average recovery cost: $2.73M (2024)

Hardware Failure

Hard drives fail. SSDs die. Servers overheat. Hardware has a finite lifespan and fails without warning. If your data only exists on one device, that device's death could mean the end of years of work.

Hard drives fail at ~5% per year on average

Human Error & Accidental Deletion

Employees delete files by mistake. Someone overwrites the wrong document. A departing employee clears data before leaving. Human error is the #1 cause of data loss and it can happen to any team, at any time.

88% of breaches involve human error

Natural Disaster & Power Events

Fires, floods, power surges, and earthquakes can physically destroy your hardware and on-premise backups in seconds. If your backup lives in the same building as your servers, it's not really a backup.

40% of businesses never reopen after a disaster

What We Protect

Every Place Your Business Data Lives

Modern businesses store data everywhere - in the cloud, on-premises, in SaaS apps. We protect all of it.

Microsoft 365

Email, OneDrive, SharePoint, Teams - Microsoft does NOT back these up. We do.

Google Workspace

Gmail, Drive, Calendar, Contacts - fully protected with point-in-time recovery.

Servers & Workstations

Full image-based backup of your physical and virtual servers and desktops.

Cloud Applications

SaaS tools, databases, and business-critical cloud platforms - backed up offsite.

Our Solutions

Layered Protection for Every Risk

We build a defence-in-depth backup strategy - multiple layers, multiple locations, tested regularly so you know it actually works.

SaaS Data Backup

Microsoft 365 and Google Workspace data backed up daily - emails, files, calendars, contacts. Included free with Managed IT Tier 2 & 3.

Daily automated backups

Point-in-time restore

Granular file recovery

Unlimited retention options

Image-Based Backup

Full system snapshots of your servers and workstations - restore an entire machine, a single file, or anything in between.

Full image snapshots

Local + offsite copies

Rapid bare-metal restore

Verified backup testing

Disaster Recovery Planning

A tested plan for getting back online fast after any scenario - with clear RTO and RPO targets defined for your business.

RTO & RPO definition

Recovery runbooks

Regular DR test exercises

Business impact analysis

The Recovery Promise

We Don't Just Back Up Your Data - We Prove We Can Restore It

A backup that hasn't been tested isn't a backup - it's a false sense of security. We verify restores regularly.

RTO

Recovery Time Objective

How quickly your business needs to be back online after an incident. We work with you to define a realistic RTO and build a recovery solution that meets it - whether that's hours or minutes.

RPO

Recovery Point Objective

How much data your business can afford to lose - measured in time. If your RPO is 1 hour, we ensure backups run every hour so you never lose more than 60 minutes of work in the worst case.

The Process

From Vulnerable to Protected in Four Steps

Assess

We audit what data you have, where it lives, and what your current protection gaps are.

Deploy

We implement the right backup solution for your environment - cloud, local, or both.

Monitor & Test

Backups are monitored daily. We run regular restore tests to verify your data is actually recoverable.

Restore Fast

If disaster strikes, we execute the recovery plan and get your business back online as fast as possible.

Common Questions

Backup & Recovery - Answered

No - and this is one of the most dangerous misconceptions in business IT. Microsoft provides infrastructure uptime, not data backup. If you or an employee deletes an email, file, or mailbox - and it passes Microsoft's short retention window - it's gone permanently. You need a separate backup solution, and that's exactly what BITS provides.

Backup frequency depends on your RPO requirements. Most of our clients run daily backups for SaaS data and hourly or near-continuous snapshots for critical servers. We'll design a backup schedule that matches how much data your business can afford to lose.

Yes - we store backups offsite and in the cloud so your data survives even if your physical location is completely destroyed. We can also provision cloud-based workstations so your team can keep working from anywhere while recovery is underway.

Yes - that's exactly what our backup solution is designed for. Rather than paying a ransom (which still may not work), we restore your systems from a clean backup point taken before the infection. We also implement security measures to reduce your ransomware exposure in the first place.

All backup data is encrypted in transit and at rest using AES-256 encryption. Offsite copies are stored in secure, geographically redundant data centres. Access is restricted and monitored, and we can provide compliance documentation for regulated industries.

One Disaster Could CostYou Everything