Your Business Phone System,
Reimagined

We build, host, and fully manage your 3CX PBX phone system - enterprise-grade communications for your business at a price that makes sense. Your office phone, anywhere in the world.

Trusted Technology Partners

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The Phone System That Goes Wherever Your Team Goes

3CX is our preferred business phone platform - and for good reason. It's a full-featured, software-based PBX that runs on any device, in any location, at a fraction of the cost of traditional phone systems.

BITS handles the entire 3CX lifecycle: we design your system, configure it to your business needs, host it on secure cloud infrastructure, and manage it on an ongoing basis so you never have to think about your phone system again.

We design & build your PBX from the ground up
We host it on secure, redundant cloud infrastructure
We manage, monitor, and support it ongoing
350,000+businesses worldwide trust 3CX
Since 200520 years of VoIP leadership
AI built intranscription, summaries & analytics
Talk to Us About VOIP
Business desk phone beside a laptop
3CX Preferred PartnerDesign · Host · Manage · Support

Everything a Modern Business Phone System Should Be

Pick an area to see what 3CX does for your team.

  • Digital receptionist (IVR)"Press 1 for sales, 2 for support" - professional call routing that sends every caller to the right place.
  • Call queues & ring groupsDistribute calls across teams with priorities, fallback rules and wait-time announcements.
  • Keep your numbersWe port your existing business numbers, so customers keep calling the number they know.
  • Hot deskingAny desk phone becomes yours when you log in - ideal for shared spaces and shift work.

Build. Host. Manage.

Three steps that describe our complete VOIP offering - end to end, with no loose ends and no gaps in coverage.

01

We Build It

We design and configure your entire 3CX phone system from scratch - tailored to your team structure, call flows, and business needs.

  • System design & architecture
  • Extension setup for every team member
  • IVR / auto-attendant configuration
  • Call queue & ring group setup
  • Hardware provisioning (Fanvil & Snom)
  • Number porting assistance
02

We Host It

Your 3CX instance runs on secure, redundant cloud infrastructure managed by BITS - with the reliability your business depends on.

  • Secure cloud hosting
  • Redundant infrastructure
  • Regular backups & snapshots
  • SSL encryption end-to-end
  • Uptime monitoring & alerts
  • Software updates & patches
03

We Manage It

Day-to-day management, configuration changes, user additions, and ongoing support - all handled by our team so you don't have to touch it.

  • Add / remove users anytime
  • Call flow changes on request
  • Ongoing technical support
  • Troubleshooting & diagnostics
  • Training for new team members
  • Proactive system monitoring

Why Choose Binary IT Solutions for VOIP?

Enterprise-grade communications, built, hosted, and fully managed - your office phone, anywhere in the world.

Get a Free Consultation

Enterprise-Grade 3CX Systems

Call queues, auto-attendant, and voicemail-to-email - professional communications without the enterprise price tag.

Fully Hosted & Managed

We build, host, and maintain your PBX system end to end. No hardware headaches, no configuration guesswork.

Your Office Phone, Anywhere

Answer your business line from your desk, your mobile, or across the world - your number always follows you.

The Right Phone for Every Desk

From the front desk to the boardroom, we supply 3CX-certified Fanvil and Snom phones, configure them for your system and ship them ready to plug in.

Now showing: Everyday desk phone

Fanvil

[Model name]

Reliable, business-grade value for every workstation.

  • HD audio
  • PoE support
  • Auto-provisioned by BITS
Fanvil

[Model name]

A large colour touchscreen for busy reception desks.

  • Colour touchscreen
  • HD audio
  • Auto-provisioned by BITS
Fanvil

[Model name]

Android-based, with video calling built in.

  • Android-based
  • Video calling
  • Auto-provisioned by BITS
Snom

[Model name]

German-engineered, premium build for boardrooms and executives.

  • Superior audio
  • Programmable keys
  • Auto-provisioned by BITS
Snom

[Model name]

Cordless handsets for teams that move around the building.

  • DECT wireless
  • Premium build
  • Auto-provisioned by BITS
Snom

[Model name]

Clear audio for the whole meeting room.

  • Advanced wideband audio
  • Room-filling sound
  • Auto-provisioned by BITS
Phone lineup

Up and Running in Days, Not Months

Switching to VOIP is easier than you think. We handle everything - from system design to the moment your team picks up their first call.

  1. Step 1

    Discovery & Design

    We learn your team structure, call volumes, locations and requirements, then design the right 3CX setup for your business.

  2. Step 2

    Build & Configure

    We set up your hosted 3CX instance, extensions, IVR, call queues and integrations, all tested before go-live.

  3. Step 3

    Hardware & Go-Live

    We provision and ship your Fanvil or Snom phones pre-configured. Plug them in and they work. Your numbers get ported seamlessly.

  4. Step 4

    Ongoing Management

    We handle changes, additions, support and monitoring. Your phone system is one less thing you'll ever need to worry about.

Not sure which phone setup fits your team?

Tell us how your team works and where they take calls. We'll recommend the right system and handsets for your business.

Book a Free Consultation

VOIP - Answered Simply

Straight answers on phone systems, hardware and switching.

Still have a question? Contact us
Can we keep our existing phone numbers?

Yes - number porting is standard with every new 3CX installation. We manage the porting process for you, ensuring your business number transfers to the new system with zero downtime. You keep every number your clients already know.

Do my staff need to be in the office to use the phone system?

Not at all. The 3CX mobile app, desktop app, and web client let your team make and receive calls on their business line from anywhere - at home, on the road, or in a different country. Callers see your business number, not a personal cell.

What's the difference between VOIP and a traditional phone system?

Traditional phone systems run over copper landlines, require expensive on-site PBX hardware, and are difficult to scale. VOIP runs over your internet connection, is hosted in the cloud, costs significantly less per month, and scales instantly - add or remove extensions in minutes, not days.

What if our internet goes down - do we lose our phones?

In the event of an internet outage, calls can automatically failover to mobile apps on cellular data or to a backup number. We design your system with redundancy in mind so your business stays reachable even during connectivity issues.

Do we need to buy physical phones, or can we use apps?

Both options work with 3CX. Many businesses use a combination - desk phones (Fanvil or Snom) for office staff who prefer a physical handset, and the mobile/desktop app for remote or flexible workers. We'll help you find the right mix for your team.

Stop Paying Too Much
for a Phone System That Does Too Little

Book a free consultation and we'll show you exactly what a 3CX-powered phone system would look like for your business - including a cost comparison with what you're paying now.